Privacy Policy
Last updated: October 2025
At The Shaggy Collective, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your details when you interact with our website or purchase from us.
We may collect personal information when you:
Make a purchase through our online store
Subscribe to our newsletter
Contact us via form or email
Browse our website
This may include your name, email address, phone number, postal address, and payment details (processed securely through third-party providers).
We also collect non-identifiable information through cookies and analytics tools to help us understand website performance and improve your experience.
Information we may collect
We use your information to:
Process and ship your orders
Communicate with you about your purchase or enquiry
Send occasional updates or promotions (only if you’ve opted in)
Improve our website, products, and customer experience
We only collect the information we need and use it for the purpose for which it was provided.
How we use your information
All payments are processed securely through trusted third-party services such as Stripe and PayPal.
We never store or have access to your credit-card details.
Squarespace may also store limited transaction data on our behalf to support order fulfilment and record keeping.
Payment Security
Our website uses cookies to provide you with a better browsing experience and to understand how visitors use our site.
You can choose to disable cookies in your browser settings, but this may affect how our site functions.
We also use Squarespace’s built-in analytics to review website traffic and performance. These analytics do not personally identify individual visitors.
Cookies & Analytics
We do not sell, rent, or share your personal information with third parties, except when necessary to:
Complete your purchase (e.g., courier services)
Comply with legal obligations
All third-party providers we use are required to handle your information safely and responsibly.
Sharing Your Information
Your personal information is stored securely through Squarespace and other trusted platforms used to operate our business.
We take reasonable steps to protect your data from unauthorised access, loss, or misuse.
Data Storage & Protection
You have the right to:
Request access to the personal information we hold about you
Ask for corrections if you believe your information is inaccurate
To make a request, please contact us using the details below.
Your Rights
If you have any questions about this Privacy Policy or how your information is handled, please get in touch:
The Shaggy Collective
shaggy.collective@gmail.com
Hawkes Bay, New Zealand
Contact Us
We may update this Privacy Policy from time to time. The latest version will always be available on this page, and changes will take effect immediately once posted.