Shipping & Delivery

Next-Day Dispatch

Tracked NZ Shipping

Free Shipping $100+

Next-Day Dispatch • Tracked NZ Shipping • Free Shipping $100+ •

We’re working hard to get your Shaggy Collective order to you quickly.


Orders are hand-packed and shipped the next business day. You’ll receive an email with tracking once your order is on its way.

We ship New Zealand–wide using tracked courier services.
Shipping rates are automatically calculated at checkout based on your location and whether you live in an urban or rural area.

Once you enter your delivery address, you’ll see the exact shipping cost before completing your order.
Most standard deliveries arrive within 2–4 business days, with rural deliveries taking slightly longer.

We’ll send you a tracking link as soon as your order has been dispatched so you can follow its journey.

Shipping Costs (NZ Only)

Unfortunately, once your order has been placed we’re not able to make changes or cancel it.
Please double-check your details at checkout before completing your purchase.

Changing Your Order

  • Orders placed before 12pm NZT: usually ship the next business day.

  • Orders placed after 12pm NZT: ship the following business day.

Dispatch

If something isn’t quite right, please see our Returns Policy for how to arrange a return or exchange.

Returns